What
is Six Sigma?
Six Sigma is a management methodology that combines a number of analytical tools
and techniques with a structured management process in support of continuous
business improvement. While this methodology was initially developed to support
manufacturing quality improvements, it has evolved over recent years to also
become an effective business improvement process that includes service sector
industries such as healthcare and retail business markets. Additionally the
process is characterized as a team oriented, well-structured, data-driven process
that identifies product, service or process project improvement opportunities,
baselines current performance, determines capability, identifies
productive solutions and finally assures that improvements are implemented,
controlled and managed during steady-state operations.
How can Quality Systems Services help with your manufacturing or business improvement
projects?
Quality Systems Services will:
- Assess Your Business or Manufacturing Process for Improvement Opportunities
- Provide experienced Change Agents (Six Sigma Black Belts) for Project
Management
- Facilitate/Lead the Six Sigma Project Teams
- Provide "Six Sigma" Green Belt and Black Belt training/certification
- Facilitate/Lead the Ongoing Improvement Process
How
can Six Sigma Help Your Organization?
Bob Moawad--
Quality begins on the inside... and then works its way out.
- Facilitate measurable improvements in every facet of business (production,
human resources, order entry, technical support, etc.)
- Minimize product, process, and transaction defects.
- Provide tangible business results (cost savings directly traceable to
the bottom line)
- Reduce costs and exponentially increase customer satisfaction leading
to greater profitability
What is the Six Sigma Improvement Model?
- Define the Project to Verify
the Goals and Value
- Measure Current State
- Analyze the Current State
Data to Identify the Extent of the Project
- Improve the Process Based
on the Analysis
- Control the Process Through
Ongoing Key Performance Measurements

Important Considerations to Sustain the Process:
- Obtain Commitment From Executive Level Management
- Plan for Infrastructure and Deployment
- Establish a Company-wide Vision and Training
- Select the Right People and the Right Projects
- Use Six Sigma Black Belts as Team Leaders
- Implement the DMAIC Improvement Process
- Implement the DMAIC Tools
- Institutionalize Six Sigma

A run chart is a visual display of data that enables monitoring of a process
to determine whether there is a systematic change in that process over time.

A pareto chart ranks common occurrences so that improvement efforts can be
focused on the "vital few", as opposed to the "trivial many".
For more information about
Six Sigma, contact our Sales Department: sales@qualitysystemsservices.net