Leadership Development
Bill Gates--
As we look ahead into the next century, leaders will be those who
empower others.
Training Progression Outline:
How can Quality Systems Services Help you with your
Leadership Development needs?
Quality Systems Services will provide instruction
and coaching to:
- Create an awareness of group dynamics
- Providing organizational development tools and guidelines
- Training leaders on the continuous improvement process
- Encouraging leaders to use a facilitative approach to management
- Providing tools and guidelines for collaboration and performance measurement
Phase I – Awareness of Group Dynamics
- Interactive Styles
- Team Development
- Conflict Management
Phase II – Organizational Development
- Shared Vision
- Shared Mission
- Core Values
- SWOT Analysis
- Strategic Planning
Phase III - Continuous Improvement

- Decision Making Processes
- SMART Goals & Objectives
- The Leaders role in Continuous Improvement
- Meeting Management
Phase IV - Facilitative Leadership
- Empowerment, Collaboration, & Delegation
- Risk & the Learning that Results
- Lead by Example
- Resource & Advisor
- The "3P's" - Policies, Procedures, & Processes
Phase V - Collaboration & Measuring Performance
- Interviewing Practices
- Mutual Expectations & Goal Orientation
- Performance Acknowledgement
- Performance Appraisals
- Professional Development
- Objective Surveys
This training will include instruction, case studies, interaction,
experiential activities, simulations, role playing, coaching & development.
For more information about
Leadership Development, contact our Sales Department: sales@qualitysystemsservices.net